Privacy Policy

1. Introduction

This Privacy Policy applies to the PharmaFriends Android mobile application (package identifier com.moneykey.pharmaquiz) and official website (pharmaquizz.com). It details what personal and technical data we collect, how it is used, how it is safeguarded, and how you can exercise full control over your information, including permanent account deletion.

2. Information We Collect

We collect information that you voluntarily provide when creating an account, interacting with community features, or using educational quizzes, along with technical telemetry collected automatically by integrated mobile SDKs:

3. How We Use Your Information

Collected information is utilized strictly to provide, maintain, and protect our platform:

• To provide core educational quiz functionality, question unlocking, and answer scoring.
• To maintain your personalized study profile, bookmarks, and historical accuracy records.
• To operate real-time peer interactions, including community feeds, comments, and direct chat.
• To conduct live matchmaking for multiplayer Pharma Battles and display leaderboard ranks.
• To process optional in-app purchases and credit virtual Capsules to your account.
• To send study reminders, new question alerts, and message notifications via FCM.
• To investigate user reports, prevent fraud, block abusive accounts, and ensure platform safety.
• To diagnose technical crashes and improve mobile application stability.

4. Direct Chat Privacy & Safety Notice

5. Public Visibility of User-Generated Content

Content posted to the public feed, including text notes, case discussions, images, and short-form video reels, is accessible to other registered members of the PharmaFriends community. Your display name and avatar will accompany your posts. Please do not share private personal identifying information (such as phone numbers, home addresses, or confidential patient health records) in public community spaces.

6. Third-Party Service Providers & Cloud Infrastructure

We do not sell, rent, or trade your personal data to third parties. We rely on established enterprise cloud infrastructure partners solely to deliver app functionality:

7. Data Retention & Storage Limits

We retain personal data and user-generated content for as long as your account remains active. If you choose to delete your account, your personal profile data, quiz progress, bookmarks, and chat references are purged from our active operational databases in accordance with our deletion protocols, subject to temporary technical backup cycles and legal compliance obligations.

8. User Safety: Blocking & Reporting Controls

You are empowered with direct in-app safety tools:

• In-App User Blocking: Blocks selected users from viewing your profile or sending you direct messages.
• Content Reporting: Flags objectionable posts, images, videos, or messages for administrative review.

9. Permanent Account Deletion Procedure

In compliance with Google Play Store policies and international data privacy principles, PharmaFriends provides seamless self-serve account deletion:

10. Content Deletion Controls

You have the ability to delete your own published community posts, comments, and uploaded images directly within the application interface. When you delete a post, it is immediately removed from the community feed and will no longer be visible to other members.

11. Children's Privacy Protection

Our platform is designed for university students, healthcare candidates, and pharmacy professionals. Under our eligibility requirements, individuals under the age of 13 are not permitted to register or use the platform. We do not knowingly collect personal identifiable information from children under 13. If you become aware that a child under 13 has registered without parental authorization, please notify us immediately at admin@pharmaquizz.com so we can terminate the account and purge their data.

12. Security Measures

We implement comprehensive technical and organizational safeguards to protect your personal information against unauthorized access, loss, or misuse:

• End-to-server TLS 1.3 / HTTPS encryption for all mobile app and web network traffic.
• Cloud Firestore Security Rules enforcing strict user-owner isolation (request.auth.uid == userId) to prevent unauthorized cross-account access.
• Secure token-based authentication with Firebase Auth.

13. User Rights & Data Requests

Depending on your jurisdiction, you may hold rights to request access to your personal data, rectify inaccuracies, request deletion, or restrict certain processing activities. You can exercise these rights directly within app settings or by submitting an inquiry to admin@pharmaquizz.com.

14. Updates to This Privacy Policy

We may periodically update this Privacy Policy to reflect app enhancements, new features, or statutory regulatory updates. When changes occur, the updated policy will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.